Reference

Privacy Policy for Indonesia Account Data

We explain how we collect, use and protect the data tied to your account, wallet and game sessions, so you can open an account with clear privacy steps…

DANA payment dataOVO wallet recordsGoPay account checksQRIS scan references

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How We Use Your Privacy Data

bos 21 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choices start before your first DANA, OVO, GoPay or QRIS transaction, because the registration form asks for the details we need to create and protect your account. We collect account name, mobile number, login record, device details, payment references and service messages linked to

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your activity. We do not ask for your contact list, photo gallery access or social media password. Payment records stay tied to your wallet ledger so we can match deposits, withdrawals and failed scans without exposing your wallet password. Game session data, such as Live Casino
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table ID or Rocket Crash round time, helps us handle disputes and security alerts. Your ability to access an account depends on local law, and we apply this policy where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Help Through Local Support

Fast privacy help matters when your phone number changes, a QRIS receipt is missing or an unfamiliar device appears on your login list.

In-account privacy form Open Help Center > Privacy Request after login and choose data access, correction or deletion. We ask for your account ID and one recent payment reference so the request matches the right profile.

Live chat privacy check Chat is available 09:00-01:00 WIB for quick questions about cookies, active devices and wallet records. We never ask you to send your DANA, OVO, GoPay or QRIS wallet password.

Privacy email desk Email support from the address saved in your Profile if you cannot access the lobby. Include your username, phone number and the issue type, not screenshots that show full wallet credentials.

ACCOUNT CONTROLS

Privacy Controls Inside Your Account

Privacy is handled inside the same account flow you use for wallet and game access, not as a separate promise.

Data kept to account needs

We ask for details that support registration, login checks, wallet matching and support replies. Extra device permissions are not required for Live Casino, Starlight Princess, Valorant or Super Bingo access.

Cookie choices in your browser

Cookies remember session status, language choice and security flags. You can clear them from Chrome, Safari or Firefox settings, then log in again if the page asks for a fresh session.

Payment privacy on wallet records

DANA, OVO, GoPay and QRIS records show reference numbers, payment status and time stamps. We do not store your wallet PIN, wallet password or full banking credentials in your account view.

Active device checks

Profile > Security > Active Devices shows recent phone and computer logins with time and device type. If a device is not yours, sign out from all sessions and contact chat.

Retention linked to account use

We keep account, payment and support records while needed for service, dispute handling and legal duties. Closed accounts are queued for removal or reduced records where local law permits.

Change requests with proof

If your name, phone number or wallet profile changes, send a request from the saved email or logged-in form. We may ask for a recent transaction reference before making edits.

Privacy Questions Before You Join

These answers focus on the data choices you may check before opening an account or after your first wallet action. We cover account records, payment references, cookies, device access and deletion requests in plain terms. If your case involves a locked login or disputed QRIS scan, contact us through the logged-in privacy form so the request is tied to your account.

We collect the details needed to create and protect your account: username, mobile number, encrypted password record, login time, device data and wallet references from DANA, OVO, GoPay or QRIS activity.

Payment references help us match deposits, withdrawal requests, failed scans and support tickets. The record usually includes reference number, time, status and amount, but not your wallet PIN or wallet password.

Yes, send a request through Help Center > Privacy Request or the saved email on your account. Access, correction or deletion depends on local law and any payment or security record we must keep.

Cookies help keep your login active, remember settings and flag unusual access during games such as Live Casino, Starlight Princess or Fish Hunter. You can clear cookies in your browser and log in again.

Go to Profile > Security > Active Devices after login. You will see recent device types and times. If a phone or computer is not yours, sign out from all sessions and contact chat.

No. Our support team may ask for a transaction reference, account ID or masked screenshot, but we never ask for your DANA, OVO, GoPay or QRIS password, PIN or full credential set.

Closed account records are kept only as needed for service history, payment disputes, fraud checks and legal duties. After that, records are deleted or reduced where local law permits.

Privacy Policy for Indonesia Account Data

Privacy Help Through Local Support

Privacy Controls Inside Your Account

Data kept to account needs

Cookie choices in your browser

Payment privacy on wallet records

Active device checks

Retention linked to account use

Change requests with proof

Privacy Questions Before You Join

01 What account data does bos 21 collect?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask to change or delete my data?

04 Do cookies track Live Casino and slot sessions?

05 How do I check active devices on my account?

06 Will support ask for my wallet password?

07 How long do you keep closed account records?

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